Last updated: January 2026
Welcome to Wiz Slots Casino. These Terms and Conditions ("Terms") govern your use of our online casino platform and services. By accessing or using Wiz Slots, you agree to be bound by these Terms and all applicable laws and regulations of New Zealand.
By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms, you must not use our services or access our platform.
You must be at least 18 years of age and legally able to enter into binding contracts under New Zealand law to use our services.
When you register for a Wiz Slots login account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
Each person is permitted only one account. Creating multiple accounts may result in suspension or termination of all associated accounts.
You agree not to engage in any of the following prohibited activities:
Violation of these prohibitions may result in immediate account suspension and forfeiture of funds.
All financial transactions must be conducted in New Zealand Dollars (NZD) unless otherwise specified. We reserve the right to set minimum and maximum limits for deposits and withdrawals.
Withdrawal requests are processed within 24-72 hours, subject to our verification procedures and payment provider processing times.
All bonuses and promotional offers are subject to specific terms and conditions, including wagering requirements and time limitations.
We reserve the right to modify or cancel promotional offers at any time without prior notice.
All games on the Wiz Slots casino platform operate using certified Random Number Generators (RNG) to ensure fair and random outcomes.
Game rules, paytables, and Return to Player (RTP) percentages are displayed within each game. We do not guarantee wins or specific outcomes.
Any disputes regarding game outcomes must be reported within 30 days of the disputed session.
We are committed to promoting responsible gambling practices. Players can set deposit limits, session time limits, and self-exclusion periods through their account settings.
If you believe you may have a gambling problem, we encourage you to seek help from professional organizations such as the Problem Gambling Foundation of New Zealand.
We reserve the right to close accounts or restrict access if we believe a player's gambling behavior is problematic.
Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy and the New Zealand Privacy Act 2020.
We may share your information with third-party service providers, regulatory authorities, and payment processors as necessary to provide our services.
All content, software, and intellectual property on our platform are owned by us or our licensors and are protected by copyright and other intellectual property laws.
You may not copy, distribute, or create derivative works from our content without written permission.
Our liability to you is limited to the amount in your account balance at the time of any claimed damage or loss.
We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
Technical issues, server downtime, or third-party payment processing delays do not constitute grounds for compensation beyond account balance restoration.
We reserve the right to suspend or terminate accounts at our discretion, particularly in cases of Terms violations, fraudulent activity, or regulatory requirements.
Upon account closure, you may withdraw your remaining balance, subject to verification and compliance procedures.
Unused bonus funds and promotional credits may be forfeited upon account closure.
These Terms are governed by the laws of New Zealand. Any disputes arising from these Terms or your use of our services shall be subject to the jurisdiction of New Zealand courts.
We operate under the regulatory framework applicable to online gaming in New Zealand and comply with all relevant legislation.
We reserve the right to modify these Terms at any time. Material changes will be communicated through email notification or prominent website notices.
Your continued use of our services after changes are made constitutes acceptance of the revised Terms.
We recommend reviewing these Terms periodically to stay informed of any updates.
If you have questions about these Terms and Conditions or need assistance with your account, please contact our customer support team.
We aim to respond to all inquiries within 24 hours during business days.
For regulatory compliance matters or formal complaints, written correspondence may be required through official channels.
